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Forum Discussion
Print Screen doesn't save screenshots to dropbox anymore
I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can still press prtsc and then ctrl+v into paint.
I uninstalled and then re-installed Dropbox but the problem remains...
Any solutions?If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!
Edit: Yeap, OneDrive working perfectly...
Edit no 2: The "solution" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!
I tried PrntScr on some of my control panel details and its not working, HOWEVER, Crtl+PrntSrc works!
@Jennifer T. - Same thing here.
@Rich R. - Thanks!
earlier whenever i used to press the "print screen" ikon, my screenshots used to automatically get saved in my screenshots folder in my dropbox. After having reinstalled windows, the same is not happening.
i have installed the dropbox app on my laptop.
when i go into the app preferences --- backup, i do not see any checkbox to select to save screenshots to dropbox, as mentioned in the help literature.
is something amiss at my end.
please help.
thanks....
- Megan
Dropbox Staff
Hey squandrer, I'd be happy to help on my end!
If I were you, I'd try uninstalling then re-installing the app.
Can you give this a go, and let me know how it turns out?
