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Forum Discussion

Ezt Keresem's avatar
Ezt Keresem
Explorer | Level 4
4 years ago

My Dropbox app says 'Please enter a valid e-mail address' when I'm trying to login

My Android phone say: Please enter a valid e-mail addrass. My address realy **@freemail.hu On Windows10 it is right.    
Error Messages
Mobile
Setting up the apps
  • Hannah's avatar
    Hannah
    4 years ago
    Hey Ezt Keresem, welcome to the Dropbox Community.

    Is it the first time you're trying to login to Dropbox on this device?

    Can you please try to uninstall the Dropbox app, restart your device and reinstall it, to see if that helps?

    Let me know how it goes!
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey Ezt Keresem, welcome to the Dropbox Community.

Is it the first time you're trying to login to Dropbox on this device?

Can you please try to uninstall the Dropbox app, restart your device and reinstall it, to see if that helps?

Let me know how it goes!
  • Ezt Keresem's avatar
    Ezt Keresem
    Explorer | Level 4
    4 years ago

    Thank you!

    I vould like change SD card.

    Is it passible?

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Could you clarify what you mean? Do you want to install the Dropbox desktop application or the Dropbox folder on the SD card?
      • Ezt Keresem's avatar
        Ezt Keresem
        Explorer | Level 4
        4 years ago

        Yes, because my phone memory is small.

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