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REALISM NOIR's avatar
REALISM NOIR
Explorer | Level 4
3 years ago

Monterey and problems with offline files, and Indesign files.

Hello Dropbox Community,

 

Tried to post in French, but maybe English friends can help as well 😊


I'm having some trouble using Dropbox since I installed Monterey on my macbook pro, which I didn't have before. I will try to be as clear as possible.

 

- Impossible to have a preview (preview finder) of files only hosted online, without having to make them accessible offline...

- When I work on software such as Adobe Suite, Indesign CC, Illustrator or other, it becomes very complicated. For example: if I reopen an Indesign file that is not accessible offline, all my links are disabled. So far, nothing serious, all graphic design afficionados experience this kind of problem... and we have automated solutions for that. BUT now, when I want to "re-link" my links to the source files, if ever these source files are online and not local/offline, I have to make them accessible offline one by one according to the destination folders, otherwise the import in Indesign fails. Not cool 😔

 

Of course you can find workarounds, use an Indesign file package, make sure you have all the links in the same folder, etc. But I didn't have this problem before, and I find it really laborious.

 

Any suggestion? Any improvement on Dropbox side? Did I miss something in this update / Monterey / Dropbox?

 

Thanks in advance for your help and advice,

Have a nice day!
Marine

 

Desktop
Mac
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hi REALISM NOIR, I hope you're doing well!

     

    Thanks for clarifying. 

     

    As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.

     

    Your patience is appreciated on this! Thanks.

  • SpazioBds's avatar
    SpazioBds
    Explorer | Level 4
    3 years ago

    Hello Dropbox people.

     

    It's september now, any news about offline files and Monterey?

     

    Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi REALISM NOIR, how are you this Monday? 

     

    Can you let me know the version of the app you're using on your device at the moment? 

     

    As for the Indesign situation you described, does that happen with all of your online-only files? 

     

    Let me know!

  • tobiasknecht's avatar
    tobiasknecht
    Helpful | Level 6
    3 years ago

    Hello all together

     

    I have the same problem in InDesign with files that are online only and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.

     

    Now I have discovered a workaround:

    1. Open a job in InDesign
    2. Select all entries in “Links"
    3. Right-click on the menu item "Edit With" > "Preview 11.0".
    4. After all files have been opened in Preview, close Preview.
    5. Switch back to InDesign.
    6. Continue working.

    I hope this helps some of you.

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