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Forum Discussion
Monterey and problems with offline files, and Indesign files.
Hello Dropbox Community,
Tried to post in French, but maybe English friends can help as well 😊
I'm having some trouble using Dropbox since I installed Monterey on my macbook pro, which I d...
Hi REALISM NOIR, I hope you're doing well!
Thanks for clarifying.
As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.
Your patience is appreciated on this! Thanks.
Megan
Dropbox Staff
Dropbox StaffHi REALISM NOIR, how are you this Monday?
Can you let me know the version of the app you're using on your device at the moment?
As for the Indesign situation you described, does that happen with all of your online-only files?
Let me know!
Dear Megan,
Thank you very much for your time and help, this is very much appreciated.
This is the version I run on my macbook pro: v150.4.5000
As for Indesign situation, yes it happens with all files. I can add that my colleagues have same problems on different devices, all under Monterey.
Many thanks again,
Marine
… welcome to the club 🙄
- Megan
Hi REALISM NOIR, I hope you're doing well!
Thanks for clarifying.
As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.
Your patience is appreciated on this! Thanks.
Dear Megan, dear Walter, dear user001,
Many thanks for your feedbacks and insights,
At least, I feel less lonely 😀I will pay attention to the upcoming updates.
Have a great week,
My very best,
Marine
- Megan
Any updates on this? It really wrecks my workflow for both Indesign & Bridge.
I received an e-mail from dropbox today pointing me to a software-update "Dropbox for macOS on File Provider."
https://help.dropbox.com/installs/dropbox-for-macos-support#:~:text=Dropbox%20for%20macOS%20on%20File,changes%20required%20by%20the%20API.
Not sure if this is appointed per account, or a general solution, but this certainly works like a charm.
Great job Dropbox team!
