You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
rovf
2 years agoExplorer | Level 4
MacOS: No "Dropbox" in the "Location" settings of Finder
I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations'...
- 2 years ago
Hey rovf, thanks for letting us know about this.
Can you please hover your mouse over the Dropbox icon in your menu bar, to see the sync status and the version of the app?
Also, if you go to ~/Library/CloudStorage, are you able to find the Dropbox folder?
Let me know and we'll go from there.
Buel
Explorer | Level 3
Mac OS 14.2.1 (23C71). Not sure what you mean by "Status", but my files are up to date. The folder is located in my user folder (i.e., HD>user>me>dropbox).
Hannah
10 months agoDropbox Staff
Hey Buel, sorry to jump in, but can you please confirm what you'd like to accomplish?
Do you want to be able to access Dropbox from Locations instead of Favorites?
Because to do that, you'll need to be eligible for the Dropbox for macOS on File Provider update.
You can follow the steps here, to see if you're eligible.
- Buel10 months agoExplorer | Level 3
I already completed the File Provider update and it had no effect.
Having Dropbox listed in Favorites doesn't help when opening files from third party apps. Some will list Favorites from the open dialog window, but others won't. Without having Dropbox listed in Favorites or Locations, I must search for it manually (8 clicks/file) and my current project has 555 files that can't be opened by double clicking. It's laborious and could be easily remedied (3 clicks) if Dropbox was easy to find (i.e., under Locations).BTW, your competitor Box is listed under Locations.
- Hannah10 months agoDropbox Staff
Thanks for the additional info, Buel, I completely understand the situation, so let's see if we can figure this out.
If the update to the File Provider version of Dropbox was completed, your Dropbox folder would have been moved to ~/Library/CloudStorage and you'd be able to access Dropbox from Locations, so this is pretty strange.
Can you please send me a screenshot of what you see when you follow the steps I linked in my previous reply?
- Buel10 months agoExplorer | Level 3
I've updated to the File Provider version 3 times and each time I receive a confirmation that the process is complete yet my Dropbox folder has never moved to ~/Library/CloudStorage. After a few minutes, an alert badge reappears in the Dropbox icon. The update process isn't working. Running 4th time now. BTW, please don't label this problem as solved when it clearly has not been solved. This doesn't help others.
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