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Forum Discussion
Simple
12 months agoExplorer | Level 4
MacBook Pro isn't syncing new content.
Hi, I have used Dropbox for a long time to jump between my to computers. It has always syncing so I always got access in the finder on the both computers to the files. Suddenly today it don’t syn...
- 12 months ago
It might sound trivial, but can you try signing out of the app, then back in Simple?
Megan
Dropbox Staff
Hi Simple, how are you today?
As a first step, can you check the syncing status on each of your MacBook Pro device? Once you do, let me know what it reports.
You might also want to have a look at this Help Center article.
Let me know more!
Simple
12 months agoExplorer | Level 4
Haven’t stand anything there in any time that I have tried to fix it.
- Simple12 months agoExplorer | Level 4
This is what happens when I trying to open a file..
- Nancy12 months agoDropbox Staff
Thanks for the screenshot, Simple!
Can you please look at your menu bar (at the top part of your screen, close to your clock settings), and check if there’s a small Dropbox icon there?
If there is, I’d like you to hover over it, and send me the app version you see.
After that, please click on it, and send me a screenshot of its syncing status.
- Simple12 months agoExplorer | Level 4
Yeah have tried that icon.
The version is 187.4.5691
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