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Don1990's avatar
Don1990
Collaborator | Level 8
4 years ago

Is there a way to run the Dropbox app in the background on my iPhone?

Hey everyone,   I just switched to an Android from an iPhone. I am facing a feature problem that I loved on my iPhone! Which is, if I open up an audio file from my dropbox app I can just do other...
Android
Mobile
Preview
Setting up the apps
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hi Don1990, thanks for posting today!

 

Currently, when previewing files via the Dropbox mobile app, it needs to be in the foreground. In this instance, it wouldn't be possible to have the app playing music while it was in the background.

 

If you'd like to see this change, you can suggest this idea for others to vote on, so the dev team can look into this in future!

  • Don1990's avatar
    Don1990
    Collaborator | Level 8
    4 years ago

    Thank you for your response Jay!

     

    How come it is possible on iPhone but not on Android? Just out of curiousity. Thanks again.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      This option shouldn't be possible on iOS devices, so the fact that it was working is not expected behavior.

      • Don1990's avatar
        Don1990
        Collaborator | Level 8
        4 years ago

        Whut? I've been using it for years like this on MULTIPLE iPhones lol. I can't imagine using dropbox without it.

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