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Forum Discussion

Freddy711's avatar
Freddy711
Explorer | Level 3
6 years ago

Is Dropbox down? I get a blank screen on the website!

Is Dropbox down? I am getting a blank screen. 

  • Walter's avatar
    Walter
    6 years ago

    No worries Freddy - even though this isn't within my scope of expertise, here's how you should be able to update your Microsoft Edge web browser:

    1. Click the Start button.
    2. Click Settings.
    3. Select "Updates & Security.
    4. Click "Windows Update"
    5. Click "Check for updates" Windows 10 will connect to Microsoft and check for any updates. If they are found, they will be installed and you will get the latest version of Edge.

    I hope this helps!

    • Freddy711's avatar
      Freddy711
      Explorer | Level 3

      Disregard that last post. I am able to access Dropbox in Internet Explore, but not my primary web browser - Microsoft Edge. Any ideas? It was fine yesterday and the day before, etc.

      • Freddy711's avatar
        Freddy711
        Explorer | Level 3

        I did that. I still cannot access via MS Edge. I don't use other web browsers.  My computer is doing a Windows 10 update. Could that be the issue?

    • mgales's avatar
      mgales
      New member | Level 2

      I am seeing it too, cannot access dropbox

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Sorry for the tardy response mgales - are you still having issues with this? 

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