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Forum Discussion

The TechJedi's avatar
The TechJedi
Helpful | Level 5
3 years ago

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
Desktop
Error Messages
Setting up the apps
Windows
  • Emmet's avatar
    Emmet
    3 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hi all - sorry to hear you're having issues with this.

For anyone affected, could you please try an advanced reinstall using the offline installer from this page and let us know if you're still getting this error? 

Thanks a bunch!
  • dettad's avatar
    dettad
    Helpful | Level 6
    3 years ago

    Walter

    thank you for your reply.

    I have tried again the advanced reinstall using the offline installer from your link but I still get the same error message.

    I´m looking forward for a solution.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago
      Sorry to hear this persists for you dettad 

      Would it be OK if I reach out via email to have a further look internally? 

      Let me know and I'll use the email address that's associated with your forum profile. 
      • MRBUSBY's avatar
        MRBUSBY
        Helpful | Level 7
        3 years ago

        Hi Walter ,

         

        My computer is new and does not have an existing Dropbox folder (mentioned in the advanced Re-Install).

        Do you have further suggestions.

        Also, when I set up my community user name, I didn't provide an email associated and now I can't find correct field in my profile to add an email.  Is it the email associated with my Dropbox account?

         

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