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Forum Discussion
Installation Failed Error Code 1073741795
I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?
Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here.
I am facing the same problem while installing the latest version of dropbox.
I tried all the possible ways to solve the problem, but still not solved and showed the same error again and again.
Walter
Dropbox Staff
Dropbox StaffHey indraj436, sorry to hear about this.
Just to clarify, have you performed an advanced reinstall yet?
Note that if you're on the Basic plan, there's a limit on the devices you can connect to your account. If you have more than 3, you'll need to remove any that are putting you over the limit and try to install the desktop app anew.
Keep us posted!
Just to clarify, have you performed an advanced reinstall yet?
Note that if you're on the Basic plan, there's a limit on the devices you can connect to your account. If you have more than 3, you'll need to remove any that are putting you over the limit and try to install the desktop app anew.
Keep us posted!
Hello,
I have the same issue, I already performed the advanced reinstall.
Thank you
- WalterHey humus, thanks for joining the discussion and sorry to hear you're having issues with this.
Since this persists after an advanced reinstall, I'd recommend getting in touch with our support team as they'll be able to assist further with account and device specific information.
You can also let me know your ticket ID in order for me to look it up in our system.I already had mails exchanges with direct support (Ticket #15804954). We ended the discussion with this message :
According to my research and the screenshots you provided, the problem you’re experiencing appears to be caused by another app or service you’re using, not by Dropbox. We’re unable to provide support for third-party apps or services.
The best way for you to get assistance with the problem is to reach out to the company that makes the app or service for support. I’d also suggest searching in the Dropbox Community.I will try to upgrade to windows 11 now to see if it helps.
Hello Humus
I have tried the advanced reinstall, but still facing the same problem.
Altough I desintalled everything on my computer, I still see this in the taskbar menu... Something is still there.
I can still install and uninstall v.112.3.254 but unable to login... asks me to download latest version. I tried to install this build
but no success... Is there a significant change between v.112 and v.131 that could explain this error code?
- Did anyone ever receive a resolution for this error code when trying to install Dropbox?
I am using a new computer, Win 11, not in S mode.
Please help.
Here's another thing... I can't find where to put a good reply email address in my profile... so please use [email removed as per Community Guidelines]i have the same Problem, and the support doesn´t have a solution so far.
it is very frustrating.
Same problem here.
I found no solution, the same problem is described in several different posts (https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-Desktop-Cannot-Open-Uninstall-or-Re-Install/td-p/574199).
I see in the windows registrar that a lot of dropbox are still present (I use https://www.oo-software.com/en/ooregeditor).
Maybe the cause of the issue?
- WalterThanks for the screenshot MRBUSBY
As the linked Help Center article outlines, the Dropbox desktop app doesn’t support ARM processors on Windows operating systems, except for on Windows in S mode.
I hope this helps a tad!
Hi Walter
Yes, I have tried the advanced reinstall, but still facing the same problem.
I am on the basic plan but using only three devices.
