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Forum Discussion
I'm asked if I want to move files out of Dropbox, and then my Windows desktop fills up with them
Message #2 after hitting cancel for message #1 Desktop view after message #1 Message #1I have had this issues for a few months now. I will be working on a spread sheet or reading emails whe...
Nancy
Dropbox Staff
Dropbox StaffThanks for posting this on our forum, Carolb7821. This is an odd behavior indeed.
Is this only happening when reading emails or working on one of your Excel sheets? Or is the pop-up message showing while working with other third-party apps in general?
Before that, were you working in your Dropbox folder by any chance?
If not, I’d like you clarify the OS version of your computer, as well as the app version and syncing status of your Dropbox app.
Have you uninstalled and reinstalled Dropbox, since this started happening?
Let me know, and we’ll go from there.
Hi Nancy,
I am working from the folder that syncs to my Dropbox. I am currently running windows 11 and I'm not sure what version of Dropbox I'm using. When I hover over the Dropbox icon is says Dropbox 199.4.6287 - up to date. Yes, I had and was currently working in a folder that was being synced with Dropbox when the message occurred. I have not tried to uninstall or reinstall Dropbox.
- Nancy
Thanks for the updates, Carol! Were any of the files within your local Dropbox folder accidentally dragged out of it at any certain point, before receiving this notification?
If not, and you’re not on a free Basic plan with more than 3 devices currently linked, feel free to reinstall the app and let me know if the same behavior persists after that.
Thank you Nancy. There were no files drug out of the Dropbox folder to the desk top. I have uninstalled and reinstalled the app. I'll see what happens now.
