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Forum Discussion

sudoluke's avatar
sudoluke
Helpful | Level 6
3 years ago

I cannot install the desktop app on Linux Fedora 37

Gnome 43 has removed libnautilus-extension.so.1 making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.   For reference: ...
Desktop
Error Messages
Install
Linux
  • Emmet's avatar
    Emmet
    2 years ago

    Hi there, 

     

    We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work. 

     

    We also recommend clearing your cache before retrying, as this can assist with some common errors. 

     

    Regards,

     

    Emmet 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi sudoluke, thanks for bringing this to our attention.

 

Would it be OK if we reach out via email to have a further look internally?

 

Thanks so much!

dobs's avatar
dobs
Explorer | Level 4
3 years ago

Same here

 

[root@dobs-workstation dobs]# dnf install https://www.dropbox.com/download?dl=packages/fedora/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm
Fedora 37 openh264 (From Cisco) - x86_64 255 B/s | 271 B 00:01
Errors during downloading metadata for repository 'fedora-cisco-openh264':
- Status code: 404 for https://codecs.fedoraproject.org/openh264/37/x86_64/repodata/repomd.xml (IP: 8.43.85.67)
Error: Failed to download metadata for repo 'fedora-cisco-openh264': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried
Ignoring repositories: fedora-cisco-openh264
Last metadata expiration check: 0:18:11 ago on нд, 13-лис-2022 19:07:47 +0200.
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[FAILED] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Thanks for the nudge here, dobs,

     

    Do you mind if we email you, so we can investigate further?

    • jjadigo's avatar
      jjadigo
      Helpful | Level 6
      3 years ago

      Same here. How to use dropbox on F37?

    • exterm's avatar
      exterm
      Helpful | Level 6
      3 years ago

      Same here, and please feel free to reach out to me via email.

      • entodoays's avatar
        entodoays
        Helpful | Level 5
        3 years ago

        I have the same issue. Please update for Gnome 43 compatibility.

    • dobs's avatar
      dobs
      Explorer | Level 4
      3 years ago

      Yes

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey everyone, happy Monday! 

         

        Thank you for alerting us to this problem. Dropbox engineers are aware of the problem and are working on a solution.
         

        We don't have a date at this moment in time, but it should be rolled out soon. Thanks for your understanding. 

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