We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Robbie1's avatar
Robbie1
Helpful | Level 6
12 months ago

I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder

Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox.  I uninstalle...
Desktop
Install
Setting up the apps
Windows
  • Robbie1's avatar
    Robbie1
    12 months ago

     

     

     

     

    Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox

    which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.

     

     

DOM-1367's avatar
DOM-1367
New member | Level 2

I have the same problem - click on the DropBox icon in the taskbar or run the Desktop app from the menu and nothing happens. 

Edition Windows 11 Pro
Version 22H2
Installed on ‎23/‎01/‎2023
OS build 22621.3007
Experience Windows Feature Experience Pack 1000.22681.1000.0

gostnort's avatar
gostnort
Helpful | Level 5
10 months ago
You can check which windows update I installed. You might need to update your Windows

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!