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Paola020's avatar
Paola020
Explorer | Level 3
8 months ago

How to manage multiple Dropbox accounts on the same computer?

Good morning, I have two Dropbox accounts, but I only see one on my PC, how can I import the other one too? Or create a single one?
I hope you can help me, thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, Paola020, thanks for posting here! 

     

    If you have a Dropbox Business account, & an individual one you should be able to link them using these steps, and then sync them both to your computer. 

     

    Otherwise, it's only possible to sync one account to your computer. Can you clarify what is the subscription of each account at the moment? 

     

    You can always use the Dropbox website to access the other accounts.

     

    I hope this helps!

    • Paola020's avatar
      Paola020
      Explorer | Level 3

      Good morning and thanks for the reply. Basically, I had an account on Dropbox for many years, but I no longer remembered the credentials, so I logged in via my Gmail address, but it created a new account for me.
      So now on the PC I only see the files and folders uploaded with the new account, but I don't see those of the old account.
      I hope I made myself clear...
      I checked both accounts and they are Basic, so I can't link them?

      Thank you

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi Paola020, currently, you can only link Dropbox Business accounts and personal accounts together, so that they have separate Dropbox folders on the computer. 

         

        If you want to merge the accounts, the best method is to copy the files from one account to another using shared folders.

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