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Forum Discussion
Swe T.
10 years agoNew member | Level 1
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list.
Thanks & regards
Swe Tin
- Hi everybody,We’d like to provide an update on this topic:Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:1. Open the Dropbox mobile app.2. Tap the customize icon (artist palette) 🎨3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.5. Tap Save to save your changes.You can find more info in here.Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.We'll keep you in the loop for future features related to this.Sam
- Thomas H.41New member | Level 1
Still waiting for this, which was raised over a year ago. You have a clear search history button. Just add a clear recent list button below and be done with it. If it's a dynamic list that can't be cleared, then just save the time stamp when it was cleared, and filter out changes before that date.
It's just a minor fix for a major issue. I have confidential files in my work Dropbox, and I have to be very careful when opening my Dropbox app in front of others, depending on what recent files I have worked with.
Option to disable it entirely would be best in some cases, but for now I could live with a clear button.
- steve t.5Collaborator | Level 9
What we need is a way to configure the app so that we don't have to hit the "file" tab before closing.
- Kurt L.5New member | Level 1
There are plenty of suggestions to make it configurable or a turn on/turn off feature, however you chose to use the "get rid of it" comments to criticize peoples opinions. If somebody has that opinion it is their right to say so.
We do not need behavior preaching in forums or blessing my day.
If you want to say instead that it seems as if dropbox is not addressing this issue you would be one more vote in favor of a change.
- tarmanNew member | Level 2
Still no option to disable recent file list, so I'd better will stop using Dropbox. Was good until that.
- Mike_T20Super User alumni
This post is being offered to help any other Dropbox users that find themselves in the same situation I was in regarding cleaning up (not necessarily clearing) the Recent's list in the mobile version of Dropbox.
My situation:
File originated on mobile and put in local Dropbox. Sync occurred so file propagated to desktop, online and mobile installations of Dropbox, as expected.
I deleted the file using my desktop Dropbox. The online version of Dropbox moved it to “Deleted files” section (not Recents). I guess since I didn’t manipulate the file with the online version of Dropbox, it didn’t consider it a recent file. Just speculating.
Although the deleted file was no longer in the file list on mobile, it did remain in its Recents list. I’m calling this a paper-trail. (History of activity but no actual file)
Trying to clear the paper trail on the mobile device by selecting and deleting an item from the Recents list resulted in the following error since the file was no longer present: "Deletion Failed There was a problem deleting “xyz.pdf"My Solution:
My solution was to uninstall Dropbox from the mobile device and reinstall it. The paper trail for the deleted file was purged and all files that resided in the Recents section of the online version of Dropbox were sync’d with the mobile Recents list. No more broken links to missing files on my mobile device. The Recents list was’t clear but it was cleaned-up and sync’d with online Dropbox.
Although Dropbox hasn’t implemented a way to delete or clear the Recents list on mobile, they should at least add an option to refresh so it accurately reflects what’s in the Recent’s list online without having to uninstall and reinstall the program. It seems the mobile Recents list is the only thing that isn’t directly synchronized with the true state of its files.
Dropbox, if you’re listening, a “Clear Recent Items” option should exist on all platforms and be propagated throughout the account or at the very least, effect the local list of recent files where the option is selected.
- AkPaparazziHelpful | Level 7
mtsalaben - I see there is a green check next to our posts. Does this indicate our "question has been resolved". I gave up on this feed a year ago. I have tried to find a new cloud service but most are just preditor sites like Dropbox. It is now the norm to share absolutely everything with everyone. This use to be a great tool for my business. Now I use only as last resort and as soon as I can find a replacement I am deleting everything and moving on. If it still belongs to me. My guess they are stealing our copyrights too. It's sad they changed a great business too into a teenage chat line with your BFF.
- hallofameExplorer | Level 4
OutSideTheBox you are completely clueless in every possible way. Your comment is so far off base it’s ridiculous. Much like JDsantos stated I don’t want family pictures or work files from one place showing up when I login. Perhaps you are a perv with your mind the gutter but the rest of us are actually trying to solve a legit issue. Get your f@!?ing mind out of the gutter. Get a clue.
- mtsalabenHelpful | Level 5
Outside the Box is another example of persons that blindly follows a company or person and is, for some reason, personally offended when someone points out its fallacy. Somehow he/she is quasi-representing DB and given a Level 6 standing. Amazing! Others have made the same rebuttals to his comments and similar "It aint broke" comments, both before and after his childish outlash. There are thousands of scenarios where a user does have confidential, and yes, sometimes, explicit photographs on their computer (ask any photographer, lawyer, doctor, lover, horny teen, etc.) that need to be stored and/or transferred to one particular someone only, and that is/was the promise of DB: your files are safe and won't be seen by others. The best part of Outside's comment is that he/she points out he/she will not receive any feedback comments on the post: that behavior is of a 9 year old that covers their ears, closes their eyes and chants "La-La-La-La-La" when a parent tries to tell them about the birds and the bees. Keep that narrow and superior mindset Outside, I'm sure it has suited you well in life.
- L L.4New member | Level 1
@Earle R.
signing out and signing in only clears files that have been deleted from dropbox from the recent list in the iOS app. At least it worked for me.
- Swe T.New member | Level 1
Signing out and signing in not clear the recent file list. It doesn't work for me.
- RichSuper User II
then not respond to the people complaining in the forums,
You do realize that this is a user-supported forum, yes? While a Dropboxer does reply on occasion, the majority of all support received here is from other users that volunteer their time. If you want an official response, open a ticket with Support.
PLEASE allow us the courtesy of an ETA
Dropbox does not release information about planned features and their time frames.
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