We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Swe T.
10 years agoNew member | Level 1
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list. Thanks & regards
Swe Tin
- 11 months agoHi everybody,We’d like to provide an update on this topic:Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:1. Open the Dropbox mobile app.2. Tap the customize icon (artist palette) 🎨3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.5. Tap Save to save your changes.You can find more info in here.Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.We'll keep you in the loop for future features related to this.Sam
tarman
8 years agoNew member | Level 2
Still no option to disable recent file list, so I'd better will stop using Dropbox. Was good until that.
- Mike_T208 years agoSuper User alumni
This post is being offered to help any other Dropbox users that find themselves in the same situation I was in regarding cleaning up (not necessarily clearing) the Recent's list in the mobile version of Dropbox.
My situation:
File originated on mobile and put in local Dropbox. Sync occurred so file propagated to desktop, online and mobile installations of Dropbox, as expected.
I deleted the file using my desktop Dropbox. The online version of Dropbox moved it to “Deleted files” section (not Recents). I guess since I didn’t manipulate the file with the online version of Dropbox, it didn’t consider it a recent file. Just speculating.
Although the deleted file was no longer in the file list on mobile, it did remain in its Recents list. I’m calling this a paper-trail. (History of activity but no actual file)
Trying to clear the paper trail on the mobile device by selecting and deleting an item from the Recents list resulted in the following error since the file was no longer present: "Deletion Failed There was a problem deleting “xyz.pdf"My Solution:
My solution was to uninstall Dropbox from the mobile device and reinstall it. The paper trail for the deleted file was purged and all files that resided in the Recents section of the online version of Dropbox were sync’d with the mobile Recents list. No more broken links to missing files on my mobile device. The Recents list was’t clear but it was cleaned-up and sync’d with online Dropbox.
Although Dropbox hasn’t implemented a way to delete or clear the Recents list on mobile, they should at least add an option to refresh so it accurately reflects what’s in the Recent’s list online without having to uninstall and reinstall the program. It seems the mobile Recents list is the only thing that isn’t directly synchronized with the true state of its files.
Dropbox, if you’re listening, a “Clear Recent Items” option should exist on all platforms and be propagated throughout the account or at the very least, effect the local list of recent files where the option is selected.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!