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Forum Discussion
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list. Thanks & regards
Swe Tin
Mike_T20
Super User alumni
Super User alumniThis post is being offered to help any other Dropbox users that find themselves in the same situation I was in regarding cleaning up (not necessarily clearing) the Recent's list in the mobile version of Dropbox.
My situation:
File originated on mobile and put in local Dropbox. Sync occurred so file propagated to desktop, online and mobile installations of Dropbox, as expected.
I deleted the file using my desktop Dropbox. The online version of Dropbox moved it to “Deleted files” section (not Recents). I guess since I didn’t manipulate the file with the online version of Dropbox, it didn’t consider it a recent file. Just speculating.
Although the deleted file was no longer in the file list on mobile, it did remain in its Recents list. I’m calling this a paper-trail. (History of activity but no actual file)
Trying to clear the paper trail on the mobile device by selecting and deleting an item from the Recents list resulted in the following error since the file was no longer present: "Deletion Failed There was a problem deleting “xyz.pdf"
My Solution:
My solution was to uninstall Dropbox from the mobile device and reinstall it. The paper trail for the deleted file was purged and all files that resided in the Recents section of the online version of Dropbox were sync’d with the mobile Recents list. No more broken links to missing files on my mobile device. The Recents list was’t clear but it was cleaned-up and sync’d with online Dropbox.
Although Dropbox hasn’t implemented a way to delete or clear the Recents list on mobile, they should at least add an option to refresh so it accurately reflects what’s in the Recent’s list online without having to uninstall and reinstall the program. It seems the mobile Recents list is the only thing that isn’t directly synchronized with the true state of its files.
Dropbox, if you’re listening, a “Clear Recent Items” option should exist on all platforms and be propagated throughout the account or at the very least, effect the local list of recent files where the option is selected.
