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Forum Discussion
Swe T.
10 years agoNew member | Level 1
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list.
Thanks & regards
Swe Tin
- Hi everybody,We’d like to provide an update on this topic:Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:1. Open the Dropbox mobile app.2. Tap the customize icon (artist palette) 🎨3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.5. Tap Save to save your changes.You can find more info in here.Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.We'll keep you in the loop for future features related to this.Sam
- B W.7New member | Level 1
Upload a bunch of private photos into a secure folder... Two minutes later, my kid clicks on my drop box folder to get his homework.. guess what recent pops up... Goodbye drop box.
- Jessie M.New member | Level 1
Just want to say that I will be moving all of my files to a different cloud storage because I am unhappy that the Recents tab cannot be removed completely. I disabled this on Windows and I should be able to disable it completely from Dropbox.
- Keith N.8New member | Level 2
I don't really understand how DB can say that they are not ignoring their users: you only have to look at the dates - this thread started in June 2015 (10 months ago) and the thread on actually turning off the Recent Files feature (https://www.dropboxforum.com/hc/en-us/community/posts/204363916-Turn-Off-Recent-Files-Feature) started in November 2015 (6 months ago). How long should we, as users, leave it before we expect to see some action?
The thread I referenced above has been closed, ostensibly as it pertains to the website, and we're now referred to this thread. However, this thread is entitled "How to clear Recent file list..." so is not an obvious place if you're searching for turning off the recent feature. Closing the other thread also conveniently means that users cannot add to it.
I've joined Jessie M and others, and moved my files to Google Drive - just keeping the small area that I need for shared files for the time being. I used to run an ftp server for my customers, which has not been reinstated, and I had been looking at using Dropbox for business instead - but no longer.
I'm genuinely sad about this, as I used to like Dropbox, and with the exception of this unwanted feature, I would still prefer it.
- Nathan J.9New member | Level 1
I agree with the bulk of these comments. This is an important privacy issue and relative easy issue to resolve. I have iOS devices that I share with my children or co-workers as do millions of your target and current users.
Dropbox advertises itself as a secure place to store files. This "feature" exposes users to a serious privacy risk for documents. These obviously include photos and financial documents and your un-optional feature exposes your users to significant risks. Imagine a parent unknowingly or accidentally exposing their child to a intimate photo of a spouse or a situation where a co-worker is shoulder surfing while a file is being opened and sees a legal document or a personal financial statement.
These are nightmare scenarios that could easily be avoided by simply making the preview section optional in settings. There is an ethical reason to do it and a business reason as well. More customers, less liability.
- Jim T.16New member | Level 1
Another user here who will NOT be paying dropbox any money until this 'feature' is fixed or removed. Since Dropbox seems unwilling to respond to this, users are have little option but to vote with their wallets.
- thaiden t.New member | Level 1
Hi dropbox. I love everything about dropbox. U guys did an amazing job. However the "recent" list does not clear n it contains alot of my private files. I will no longer be using drop box bc of this. Why put "recent" files w.o a function to turn off? It feels un trust worthy. An absolute security blunder. Take care. PEACE.
- Mohamad Nazri NNew member | Level 1
Seriously a security issue and the feature is redundant without the possibility of disabling the 'Recents' tab. Either remove the 'Recents' tab or fix it so that users can disable it as an option!
- Steven L.10New member | Level 1
Not sure about others, but my oficial support request for this issue ended up in please check out the community forums. Working in IT this is a clear sign to me that Ops/Support is also lacking answers from either management or development ... either way I wasn't going to waste my time more than others here already did. Keep up the good work, don't listen.
Moved my files to Google, photos to Amazon (free as Prime user) and downgraded my account. Simple, done.
Rich, I am sorry but the way you respond is like a lawyer representing dropbox, and not at al like a peer user.
Dropbox on android with all of it's obstacles is a showcase of poor design. And yes, unfortunately I will have to migrate me and my family away from dropbox as this company is going down the drain due to it's attitude..
Competition is from Amazon, Microsoft, Google, Apple, Box which are all more customer centric than dropbox.
And please look up 'official' in a dictionary first. Dropbox is not an authority nor public body. They are however world champion customer base ignoring.
I would recommend to stick to the Oxford dictionary.
Anyway Rich, I would appreciate it if you stop behaving like a lawyer on behalf of Dropbox.
In Europe we don't appreciate people who pretend to be better because they consider themselves as reprentatives.
Dropbox has a serious issue with listening to customers.
It is sad if you consider yourself defender of that....
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