We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Swe T.'s avatar
Swe T.
New member | Level 1
10 years ago

How to Clear or Remove the Recent file list in mobile apps

I want to clear all the Recent file list, there has no clear function please advise how to clear the list. Thanks & regards Swe Tin
Mobile
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    11 months ago
    Hi everybody,
     
    We’d like to provide an update on this topic:
     
    Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:
     
    1. Open the Dropbox mobile app.
    2. Tap the customize icon (artist palette) 🎨
    3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.
    5. Tap Save to save your changes.
     
    You can find more info in here.
     
    Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.
     
    We'll keep you in the loop for future features related to this.
    Sam 
Nathan J.9's avatar
Nathan J.9
New member | Level 1
9 years ago

I agree with the bulk of these comments. This is an important privacy issue and relative easy issue to resolve. I have iOS devices that I share with my children or co-workers as do millions of your target and current users.

Dropbox advertises itself as a secure place to store files. This "feature" exposes users to a serious privacy risk for documents. These obviously include photos and financial documents and your un-optional feature exposes your users to significant risks. Imagine a parent unknowingly or accidentally exposing their child to a intimate photo of a spouse or a situation where a co-worker is shoulder surfing while a file is being opened and sees a legal document or a personal financial statement. 

These are nightmare scenarios that could easily be avoided by simply making the preview section optional in settings. There is an ethical reason to do it and a business reason as well. More customers, less liability. 

 

 

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!