We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
quangtam159
3 years agoHelpful | Level 6
How do you get Dropbox back into Locations in the sidebar in Finder on a Mac?
Something happened all my sinking icons disappeared... It happened after I decided to change my location for Dropbox to my username folder on a Mac. So I need your help please as I think it's becaus...
- 3 years ago
Thank you for the explanation.
More importantly, the steps to do it.. We will try it and let you know if it works.
If it does then we will resolve this string... as a fix and if not we will reply again.
The good news is on the laptop deleting out of the dock the Dropbox blue app then quitting using the the clock icon and then double clicking the app in the app window in Finder did the magic trick and after one disappearance it has been working well. I can see back at the office they are adding files - even 3 minutes ago so that is synching jut no clock icon and still no icons on any folders on the office computer...
Megan
Dropbox Staff
Hey quangtam159, if you uninstall the app, then re-install your files shouldn't be affected.
Essentially you just affect the app, not the files in the Dropbox folder. As for the steps, you can see more about it, here.
Also, you can find more details on how to find your Dropbox folder location here. Another way to check would be for you to open the app's preferences, and check under your Sync tab.
quangtam159
3 years agoHelpful | Level 6
Thank you for the explanation.
More importantly, the steps to do it.. We will try it and let you know if it works.
If it does then we will resolve this string... as a fix and if not we will reply again.
The good news is on the laptop deleting out of the dock the Dropbox blue app then quitting using the the clock icon and then double clicking the app in the app window in Finder did the magic trick and after one disappearance it has been working well. I can see back at the office they are adding files - even 3 minutes ago so that is synching jut no clock icon and still no icons on any folders on the office computer...
- Megan3 years agoDropbox Staff
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!