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Forum Discussion

esteban1599's avatar
esteban1599
New member | Level 2
31 days ago

How can I close an account and open another in the desktop application?

I have an account in the Dropbox PC application and I can't close it and open it with another account. It always opens with the same account previously configured.

Account Settings
Desktop
Setting up the apps
  • Walter's avatar
    Walter
    31 days ago

    Hey esteban1599 - sorry to hear you're having issues with this.

     

    Have you tried logging out of your current account through the app's preferences?

     

    Let me know when you get the chance and we'll take it from there. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    31 days ago

    Hey esteban1599 - sorry to hear you're having issues with this.

     

    Have you tried logging out of your current account through the app's preferences?

     

    Let me know when you get the chance and we'll take it from there. 

    • esteban1599's avatar
      esteban1599
      New member | Level 2
      31 days ago

      I finally managed to close the session and open a new one on the web. Without closing it, I entered the application and it says new story thank you very mu

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