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Tonster1970's avatar
Tonster1970
Helpful | Level 5
7 months ago

Having my personal and business account on the same MacBook pro computer.

Hello, since I bought my new computer, I am not able to have both my personal (basic) and business account on the same computer. I am not sure how to link both accounts to the same device and make it...
Desktop
Dropbox Basic
dropbox business
FAQ
Mac
Setting up the apps
  • Tonster1970's avatar
    Tonster1970
    7 months ago

    Hello Mark, thanks for you assistance, but I finally figured it out. I believe it's what you intended me to do all along. I had been clicking on the dropbox app in my App folder and tried everything to access my preferences/account to log into my personal account. It didn't work, then I saw the dropbox icon on the upper right of my computer screen, next to the computer battery and wifi indicator. I clicked on it, which opened a window. I then clicked on my initials icon at upper right, which allowed me to "access and manage your Dropbox settings". From there I clicked on Preferences ---> Account, and was able to log into my personal account. Both my personal and business account now appears on my finder sidebar. Thanks a million!

Tonster1970's avatar
Tonster1970
Helpful | Level 5

Hello, yes, they are linked and I have no problems toggling between the two when online at the dropbox website. I like to work off of my mac desktop, and cannot seem to get my personal account onto it. When i installed the app, I selected my professional account to be visible/accessible, but after that I see now allowance for my personal dropbox account. In my old computer, they're both up and running on my desktop. When I check Dropbox security, I see two computers registered for my professional account, but only one computer (the new one) for my personal account. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
7 months ago

Have you opened the preferences menu of the Mac app and clicked on to 'Account' and signed in on the personal one?

  • Tonster1970's avatar
    Tonster1970
    Helpful | Level 5
    7 months ago

    I thought of that. When I click on to the dropbox app on my macbook pro, it just takes me directly to the finder window for my business dropbox folder. There are no app features that i see anywhere to open the dropbox account to log into my personal dropbox. 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      7 months ago

      Have you control clicked?

      • Tonster1970's avatar
        Tonster1970
        Helpful | Level 5
        7 months ago

        Yes, control clicked on the dropbox app, but no option for logging into another account.

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