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Forum Discussion

TrevW's avatar
TrevW
New member | Level 2
7 months ago

For how long will Windows 7 be supported?

I'm thinking about paying for a Dropbox plan because the Google Drive app recently stopped working on Windows 7.  I want to be sure that the Dropbox desktop app will continue to FUNCTION on Win7 for the foreseeable future i.e., several years (not worried about tech support/updates).  Can anyone provide this assurance?  Cheers, TW.

  • Hi TrevW, and welcome to our forum!

     

    I’m afraid we can’t assure you of this either, since things may change over time and Windows 7 may not be supported a few years from now (however, for the time being you should be good). 

     

    If anything changes though, you should be informed about the update and have enough time to make the proper adjustments.

     

    I’m also including our Help Center article, which has more details on this.

     

    I’ll be here, if you need something else.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi TrevW, and welcome to our forum!

     

    I’m afraid we can’t assure you of this either, since things may change over time and Windows 7 may not be supported a few years from now (however, for the time being you should be good). 

     

    If anything changes though, you should be informed about the update and have enough time to make the proper adjustments.

     

    I’m also including our Help Center article, which has more details on this.

     

    I’ll be here, if you need something else.

    • aappel_esq's avatar
      aappel_esq
      Explorer | Level 4

      Will I still be able to access my files in Dropbox after Oct. 22nd, when they said they would stop supporting System 7 on my computer?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi aappel_esq, while the Dropbox desktop application most likely will stop syncing on that date, you should still be able to access Dropbox via the website using a supported browser

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