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olivier9245's avatar
olivier9245
Explorer | Level 3
2 months ago

Dropbox Web: "Open in File Explorer" option diseapeared overnight

Hello everyone,

I frequently use the search feature in Dropbox Web to locate files on my hard drive, as it’s much more efficient than searching in Windows. After finding the file, I used to right-click and choose the “Open in File Explorer” option from the “Open with” menu to access the folder on my local drive.

However, as of last night, this option seems to have disappeared. Has Dropbox recently removed this feature from the Web interface, or is there a way to restore it? This functionality is crucial for my workflow, so any insights or workarounds would be greatly appreciated.

Thank you in advance!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi olivier9245! Thanks for your post.

     

    Did you check your desktop app to make sure it’s running properly? If yes, can you clarify the syncing status and app version it reports?

     

    Let me know what you find and we can go from there.

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