We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

rse1982's avatar
rse1982
Explorer | Level 4
2 months ago

Dropbox stuck on "Starting" after upgrading to Ubuntu 24.10

I have recently upgraded to Ubuntu 24.10 and have noticed that Dropbox never gets past starting.  I have tried uninstalling and reinstalling and setting fs.inotify.max_user_watches to 1 million a...
Desktop
Get Started
Linux
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi there, rse1982, thanks for reaching out to the Dropbox Community.

 

Would you mind taking a look at this article, to make sure your computer has the minimum requirements for the Dropbox app to work?

 

Also, can you let me know about how many files you have in your Dropbox folder?

 

Let me know and we'll go from there!

  • CelineFlora's avatar
    CelineFlora
    New member | Level 2
    26 days ago

    Hi Hannah, I and many others are having the same issues. 

     

    My computer has the minimum  requirements for the Dropbox app to work.

     

    I have a bit more than 100,000 files in my Dropbox folder.

     

    Thank you.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!