We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ian B.10's avatar
Ian B.10
New member | Level 2
8 months ago

App on Windows 11 stuck on "starting" but no progress.

I have been using Dropbox for Windows 11 on my PC for a couple of years now without problem.  Today I find that it won't connect.  I can browse to the website and login to my account but the app won't start on my PC.  Checking its icon on the taskbar it says it is starting but it never gets anywhere, when I look on its preferences it says it is not connected to an account but I can find no way to connect to one, as I said it's been connecting for years.

 

Any suggestions on how to fix this will be most welcome.

Desktop
Windows
  • Ian B.10's avatar
    Ian B.10
    8 months ago

    Never mind..... after being out all day it suddenly decided to start working again, weird.

  • Ian B.10's avatar
    Ian B.10
    New member | Level 2
    8 months ago

    Never mind..... after being out all day it suddenly decided to start working again, weird.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Hey Ian B.10, thanks for the heads up! 

       

      In any case, if you need anything else, don't hesitate to let us know! ðŸ˜Ž

       

      Enjoy the rest of your week! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!