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Forum Discussion

Anders H.3's avatar
Anders H.3
Helpful | Level 7
2 years ago

Dropbox offline installer keeps popping up

Dropbox offline installer (the .dmg on Mac) keeps popping up. I don't know why I even got the dropbox offline installer -- I have dropbox installed, and updates usually would be handled online? The q...
Desktop
Install
Mac
  • Jay's avatar
    Jay
    2 years ago

    Hi Anders H.3, it's possible that the Mac OS is trying to install it constantly. Try to delete the dmg file and see if this helps.

Erik K.12's avatar
Erik K.12
Explorer | Level 4
2 years ago

I have the same problem. Very annoying, it won't stop. Can't delete the .dmg. I am now considering throwing off Dropbox all together.

 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    Erik K.12 wrote:

    I have the same problem. Very annoying, it won't stop. Can't delete the .dmg. I am now considering throwing off Dropbox all together.

     

     

    What version do you have installed Erik K.12 

    • Erik K.12's avatar
      Erik K.12
      Explorer | Level 4
      2 years ago

      Thx, Version 176.4.5108 (176.4.5108). I just uninstalled it but it keeps popping up and suggesting I should reinstall or relink or whatever. It won't go away 😞

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Erik K.12, I hope you're doing well! 

         

        Do you think you'll be able to send us a few screenshots of the message you see popping up on your end, in order for us to have visual?

         

        Keep me posted!

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