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Keke3's avatar
Keke3
Explorer | Level 4
7 years ago

Sharing a File With Someone Who Doesn't Have Dropbox Installed

I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Is that possible?

  • Hey Keke3!
     
    To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
     
    If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
     
    As Rich also mentions, you can find more info about what a shared link is and how to create it here
     
    Let us know of any updates! :grinning:
    • Keke3's avatar
      Keke3
      Explorer | Level 4

      I sent a link but it is asking them to log into Dropbox. I believe it has to do with my folder arrangement. Do you need to invite each person to the folder? 

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        Hey Keke3!
         
        To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
         
        If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
         
        As Rich also mentions, you can find more info about what a shared link is and how to create it here
         
        Let us know of any updates! :grinning:
  • lola8's avatar
    lola8
    Explorer | Level 3

    I am trying to figure this out as well.  How does one send a link or share a folder with someone who does not have dropbox?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      Have you tried any of the ways mentioned in this discussion lola8

      Specifically, shared links would be the way to go in your case. 
  • Jtavernor's avatar
    Jtavernor
    New member | Level 2
    When I have shared a folder, does my family member need to create a personal account with Dropbox in order to view my shared folder. Can someone explain to me how my family are able to view? Thanks for your help
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      Jtavernor wrote:
      When I have shared a folder, does my family member need to create a personal account with Dropbox in order to view my shared folder. Can someone explain to me how my family are able to view? Thanks for your help

      If they only need to be able to view, you'll want to use a shared link with view-only access. If you actually invite them to  a shared folder or send a shared link with edit access, they'll need their own Dropbox account with enough storage to hold the folder.

      • Jtavernor's avatar
        Jtavernor
        New member | Level 2
        To use the link they would need the Dropbox app? If they don't have the app, can they just create a Dropbox account with the same email address that I used to share that folder?
  • fcaco's avatar
    fcaco
    Explorer | Level 4

    I've tried to share a file with a person using the link (read only) option but it just doesn't seem to work. I feel so dumb as the instructions are very clear! Any thoughts? And also, if I share with a person and they don't have dropbox, do they have to get dropbox to be able to view the file? Thanks for any help.

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey fcaco, thanks for reaching out to us!

       

      You can definitely share files with people who don't have a Dropbox account; through a 'view-only' shared link.

       

      Can you let us know more about why it's not working for you?

      • fcaco's avatar
        fcaco
        Explorer | Level 4

        Thanks, Hannah.  My goal is to be able to give visual access only to some dropbox files occasionally. When I follow the instructions I copy the link to a dropbox file and I understand it then  sits on my computer clipboard. From experimentation I learn I then have to leave dropbox and open my gmail account, address the email to my intended recipient, click the paste command in the message part of the email and voila the view-only access link is sent.  So far okay, but then when the recipient receives the email the SENDER is listed as me, personally, not my non-profit group who has the dropbox account. To remedy this I went back to see if I could "share" the link directly from dropbox to my recipient without having to go into my personal email account.  When I do that it does indeed share the link BUT it's requiring the recipient to have a dropbox account of their own to view it. 

        I would like to know if there is a way to send the link to a file from the dropdown box in dropbox so that I don't need to leave dropbox and go to my personal email to send it.

  • JohnDeLange's avatar
    JohnDeLange
    Explorer | Level 4

    Dear community,

     

    I want to share my photo folder with friends. Some have Dropbox, some don't. If they use the link they get the question "Get member of map" or "Look for example of this map". In the first option they get a copy in their Dropbox. That I don't want and also the friends don't want that, because it takes space of their Dropbox volume.

    The second case is perfect. However is it possible that my friends immediately go to the example option without receiving the choice of the two options?

    Kind regards, John

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey JohnDeLange, it sounds like you're sending your recipients a "can edit" link, instead of a "can view" one.

       

      Make sure to use these steps and your recipients should be able to access the folder without being asked to join.

      • JohnDeLange's avatar
        JohnDeLange
        Explorer | Level 4

        Hi Hannah,

         

        thank you for your reaction. I had used a "can view" link. To be sure I tried it again. The effect for the recipient remains the same. He has to make a choice instead of viewing the photo overview immediately. Do you have any other option?

        Kind regards, John

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