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mickliq's avatar
mickliq
Helpful | Level 5
4 years ago

Dropbox M1 (Apple Silicon) Mac "Open With.." issue.

I rely heavily on "deep links" to open Dropbox files in native Mac Apps.  I upgraded to a new M1 MacBook Pro and updated Dropbox to the version that supports Apple Silicon and Big Sur.  Dropbox synch...
Desktop
Mac
Setting up the apps
mickliq's avatar
mickliq
Helpful | Level 5

Hi,

 

Thanks for your reply.

 

Yes, of course Dropbox is running (I referred to in as part of the workaround...)

 

What I see in the "Open with" depends on the file type I choose, but basically for "Office" type files, it will suggest a choice of relevant Office 365 Online app and Google docs app.  Again in my example of a doc/docx file, it would show Open in Word Online or Google Docs.  For an xls it would suggest Excel Online or Google Sheets...and so on.

 

 

mickliq's avatar
mickliq
Helpful | Level 5
4 years ago

Sorry I hit send too quickly.

 

In terms of what it says in the status bar when I hover over it, it says Dropbox 111.3.447 | Up to date

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    In this case, have a quick look through this article, which mentions a few things to check if the "Open" button doesn't appear. 

     

    Also, have you tried manually enabling Flash on your browser? Maybe that will do the trick.

    • mickliq's avatar
      mickliq
      Helpful | Level 5
      4 years ago

      Thanks, I've been through that post and others on similar topics.  None of it is helpful.

       

      In Chrome 87, there's no manual enablement of Flash - it's supposedly built-in.  I've checked in the other browsers and it's enabled by default.  As I said, I think the issue is that with M1 Macs, Apple may have disabled Flash support altogether because Flash support ends this December.

       

      I believe Dropbox has to come up with another solution that is not reliant on Flash to enable this feature so I would raise it with the dev team in terms of when that's likely to occur?!?

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago

        We can always look into this a bit more in-depth if you'd like. 

         

        Could you have a look at this page to see your options for contacting our Support team?

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