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Forum Discussion
Dropbox freezes and crashes my file explorer.
Hello,
I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
I started having the same issue 3 days ago. I read this entire thread and uninstalled and did the advance reinstall deleted the registry folders and the dropbox folders from the 3 locations. Even if I quit the Dropbox app (bottom right corner and quit) the folder just loads forever within windows explorer. I can, in fact, open files from within programs.
Any other suggestions to solve this issue?
BenDBX
Community Manager
Community ManagerHi Everybody,
Thanks again to everyone who reported this. Our Engineering team has implemented a fix. These sync issues should resolve automatically, or if you restart the Dropbox application.
If you're still experiencing sync problems on Windows after restarting Dropbox, let me know here and I'll pass it along for further investigation.
Ben
From initial testing, seems to be sorted (no restart). Thank you!
Beta v203.3.4740Hello, I tried before what rdmetal suggested to do, and blocked updater, then installed 201.4.5551, then i read ur post, and i unblocked updater and run dropbox, at first few seconds it closed by it self and started again with good old v202.4.5551 version. So i tested it now, and again it stuck. I am working on WinOLS and all my project are in dropbox folder, i work like this for last 5 years and yes while project open in winols dropbox cant sync it, but after i finish the project, it takes 5-20 minutes, dropbox was finishing syncing and all fine, now it says that there is sync problem and when i press on button near it it openes an empty window, explorer is stuck mean while.... after restarting dropbox it syncs the project and work fine. Where is the fix? i restarted the app, restarted the pc, i dont see update to new version or something, it feels like it stuck less, but it still stuck and i see white icons....
I've just tried to creat and close projecy fast, and i did it within 30 seconds, dropbox run into and error that he cant sync, explorer died, after i pause sync and start again, he cant sync the file, still writing that he cant sync 1 file, when i press on button i have there empty window.... only after dropbox restart everything syncing and working....
why i post this and after page refresh it is gone?
three time i am posting it and it disapear....Finaly i see my post....
No need to make error when file cant be synced, add retry every 30 seconds, after 5 minutes of retry make it every minute, after half hour of retries make an error. Ur cloud drive is fast and good, really, but it is trying to sync so hard that it is killing explorer
Hello, I tried before what rdmetal suggested to do, and blocked updater, then installed 201.4.5551, then i read ur post, and i unblocked updater and run dropbox, at first few seconds it closed by it self and started again with good old v202.4.5551 version. So i tested it now, and again it stuck. I am working on WinOLS and all my project are in dropbox folder, i work like this for last 5 years and yes while project open in winols dropbox cant sync it, but after i finish the project, it takes 5-20 minutes, dropbox was finishing syncing and all fine, now it says that there is sync problem and when i press on button near it it openes an empty window, explorer is stuck mean while.... after restarting dropbox it syncs the project and work fine. Where is the fix? i restarted the app, restarted the pc, i dont see update to new version or something, it feels like it stuck less, but it still stuck and i see white icons....
Right now i tested it after restart, i opened a project and closed it within 30 seconds, dropbox still run into error, cant sync 1 file and explorer is done, after i pause and start sync again there writing isnt going anywhere and explorer is stuck harder....
