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Forum Discussion
Alivia Z.
7 months agoExplorer | Level 3
Dropbox File Provider does not work with Mac Sonoma. Syncing is stuck for hours.
Macbook Pro running Sonoma 14.4.1 - Dropbox 197.4.7629
First off, Lightroom was struggling to "see" files being stored online-only, which Dropbox had aggressively moved online without my awaren...
Megan
Dropbox Staff
Hey Alivia Z., I see, thanks for letting me know!
May we reach out via email to have a further look internally?
Alivia Z.
7 months agoExplorer | Level 3
Yes please.
- Jay7 months agoDropbox Staff
Hi Alivia Z., before we go to ticket, could you try updating to the newest version of the Dropbox desktop application from this page?
- Alivia Z.7 months agoExplorer | Level 3I can try that but will it create another indexing event? If so, I will not be able to do that until this evening.
It’d be great if Dropbox could be more proactive about explaining the steps that will occur after your software is installed. For example: This update will require full indexing of your files. Then I can plan it into my day/week and not disrupt my workflow.- Alivia Z.7 months agoExplorer | Level 3
No response to my question about indexing? 😞
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