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Forum Discussion
Dropbox File Provider does not work with Mac Sonoma. Syncing is stuck for hours.
Macbook Pro running Sonoma 14.4.1 - Dropbox 197.4.7629
First off, Lightroom was struggling to "see" files being stored online-only, which Dropbox had aggressively moved online without my awaren...
Megan
Dropbox Staff
Dropbox StaffHey there, Alivia Z., sorry to hear about this.
Let's see what we can find together on that!
The first thing that'd help me get an idea of what is happening syncing-wise is the app's exact syncing status at the moment.
You should be able to locate them by hovering your mouse over the little Dropbox icon, next to your WiFi on your menu bar.
Keep in mind that after the migration to the new Dropbox for macOS on File Provider, your files need to be re-synced. Depending on the amount of files you have in your Dropbox, this may take some time to complete.
If the number of files has not reduced it might be worth checking out the troubleshooting steps outlined in this article.
Let me know more, and we'll take it from there!
Hi Megan, when I hover it says "Indexing 159 files..." and the Dropbox app still says "Updating 159 files." I've been on the How to Fix page, did not find a solution.
I'm aware of the total resync but there has been two indexing occurrences since the initial update on Tuesday night. Both ending in stuck indexing/updating about 150 files.
