You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sbacuemo's avatar
sbacuemo
New member | Level 2
2 years ago

Dropbox Capture screen recording skips and buffers upon playback

When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it ...
Desktop
Dropbox Capture
Windows
mmreed's avatar
mmreed
New member | Level 2

I have the same issue on all three of our laptops. It worked fine - then they updated something and now none record audio properly. Its garbled.  Its not our browser - it happens in Edge and Chrome on different machines. There is nothing else running at the time. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey mmreed - sorry to hear about this.

 

Would it be OK if we sent you an email  to have a further look internally? 

  • mmreed's avatar
    mmreed
    New member | Level 2
    6 months ago

    Absolutely! I would like to get this working.  

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey mmreed, no worries, I'm here to help!

       

      I just sent you an email, in order for us to have a closer look into this.

       

      I'll see you there, thanks! 

      • enoziak's avatar
        enoziak
        New member | Level 2
        6 months ago

        Just adding another datapoint that I am also experiencing this issue along with several other team members from our organization. If a fix/patch sends out, please let me know! 🙂

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