You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

wwmiller3's avatar
wwmiller3
Helpful | Level 6
4 years ago

Dropbox Apple Silicon (M1) install

Hi,   I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
Desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

xmarc999's avatar
xmarc999
Helpful | Level 5

I get that Dropbox does not support Apple Silicon Macs AKA M1 Macs. Is there any list of what works and what doesn't work? I reorganized some folders on my MacBook Pro M1 and those changes just don't sync, meaning they don't show up when I log into dropbox.com and they don't show up on my old MBP. 

 

Some people seem to be able to open the Dropbox desktop app using Rosetta, but I can't open it at all.

 

I had been accessing my DB folders through Finder, but if syncing is hit or miss, I'm concerned I'm going to lose or damage critical files.

 

Any idea what is safe?

Jericho's avatar
Jericho
New member | Level 2
3 years ago

Look into StrongSync from ExpanDrive.  It seems to work fine on my new Apple silicon MacBook Pro Max.  Just installed it a few days ago.  Access to DropBox is a little different through StrongSync, but it gets me there.  

  • xmarc999's avatar
    xmarc999
    Helpful | Level 5
    3 years ago

    Thanks for the tip, Jericho. I think using Migration Assistant to move over from Big Sur/Intel to Monterey/Apple Silicon did not do justice to DB. If I had it to do over again, I think I would have deleted DB completely and reinstalled it.

    Kudos to StrongSync for being the first to implement Apple's File Provider extension. And for their new support for DB. Having said that, I'm not fully sure what its functions are.  I'll have to look into it; I have started to look into Expandrive also

    • Jericho's avatar
      Jericho
      New member | Level 2
      3 years ago
      I am under the impression that ExpanDrive does not work with Apple silicon.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!