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Forum Discussion

wwmiller3's avatar
wwmiller3
Helpful | Level 6
4 years ago

Dropbox Apple Silicon (M1) install

Hi,   I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
Desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

sedwards68's avatar
sedwards68
New member | Level 2

Seriously? Yikes. I just received my new 2021 M1 Max MacBook Pro and can't get the Dropbox installer to work. I appears I need Rosetta. Come on, Dropbox. Don't drop the ball. 

jwlimages's avatar
jwlimages
Explorer | Level 4
3 years ago

As for Rosetta, it's my understanding that it's included in the OS (Monterey, in this case). Some apps need it, but I thought the first time you try to open one, it would stop & ask to use it?

 

Anyway, here's a clue - Photoshop 2021 on my mac has a checkbox in the Get Info dialog for selecting "Open using Rosetta". I enabled it and now Rosetta seems to be available for any app that needs it. Maybe look for an app (doesn't have to be Photoshop) with that checkbox available?

 

Good luck, and enjoy your new Mac!

 

John

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