You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
Threatening to leave or actually leaving a company is a deranged reply. The rally for DB to upgrade to MI native software has 3 votes (including mine). You can't expect a company to care about an issue if the customers do not.
Deranged? Strong words for customers' dissatisfaction with a company that has the reach and resources that Dropbox does, and has yet to provide users with even a beta to demonstrate that they are in some sort of a "rally", as you call it.
What other voice do customers have than their choice to either support or not support a company with their subscription investment? Nothing deranged about it to withdraw support after a while.
And customers obviously *do* care, as you can see in this thread. But I do agree with you that upvoting this "idea" is also a voice that we have, so I also just upvoted it, even though I believe it to be a necessity, rather than an idea or feature.
I see the same attitude in threads about Apple..."I have been a customer since the moon landing....I will leave if...Thats it! I'm cancelling if...if I don't get my way!!". I choose my words carefully. This kind of entitled reply is "deranged" because it is ineffectual; it is an illusion of power. Companies direct their resources to deliver the good and services that the majority of their customers want. That is why they inundate you with surveys.
Rally other people for your M1 native software. But like any request, even requests that sound more like emotional demands, you won't convince Dropbox (or Apple) to do anything unless they understand a significant number of their customers want this change. (There are 3 votes so far for an M1 version, compared to thousands for others)
Dropbox will get to M1 native versions eventually for the long term health of the service. There is a percentage of Dropbox customers that are with Apple, there is percentage of those Apple users that have M1 chips. To focus resources on this feature at the present time is obviously not a priority.
I voted it up. I want it to happen. Guess why? Because I'm on a M1 Mac. I didn't care less last week about Dropbox and M1 because I didn't have one. Thats not a coincidence.
Then again. I'M LEVEL 9!!! (Like the Beatle's Song!) Dropbox better DO iT! or I'LL USE MORE CAPS!!!
Sorry JOfE, there's nothing 'deranged' about people not renewing a subscription for a product that's no longer meeting their needs. Thats... thats pretty silly, dude. At least they bothered to leave a reply here so that if Dropbox cares, they can see why.
I wasn't suggesting it was deranged to for a customer to leave a product that didn't suit theirs needs. That would be an odd thing to say. I'd still be on CoralDRAW.
My point is that a product's development follows the needs of the majority of its customers. Threaten or leave all you want.
- Points well taken. I don’t think you’re wrong, but I still think that “deranged” is too strong a word for a natural tendency to want to affect change by means of an emotional response. “Misguided”, sure, but not quite deranged, at least for the vast majority of those customers.
But I hear ya, brother 🙂
And I’m merely a Level 7, so what do I know?Together we are level 16 😎 Executive bathroon types.
