We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Speedylux's avatar
Speedylux
New member | Level 2
2 years ago

Dropbox App scaling issues with 150 DPI screen settings

Dear community,
Unfortunately I ran into a problem when trying to continue to use Dropbox with a standardized screen settings of 150dpi on a Windows 10 computer.
When clicking on the taskbar symbol the app is opening much higher than the taskbar so that all controls on the top of the app are hidden and not usable.

Is there a possibility to reposition the window to bring it closer to the task bar or even to rescale it to allow me to continue working with Dropbox?

Looking forward to new ideas to fix the issue.

Cheers

Desktop
Install
Setting up the apps
Windows
  • Walter's avatar
    Walter
    2 years ago

    Hey Speedylux, sorry to hear you're having issues with this. 

     

    Could you try these steps and let me know if they helped improve matters for you?

     

    Thanks!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Speedylux, sorry to hear you're having issues with this. 

     

    Could you try these steps and let me know if they helped improve matters for you?

     

    Thanks!

    • Speedylux's avatar
      Speedylux
      New member | Level 2
      2 years ago

      Hello @Walter,

      Thanks for the fast reply. You were absolutely right with your suggestion. Everything seems to be "fixed" with this workaround.

      Nevertheless, it would be much appreciated, to have an automatic adjustment to avoid complex user interaction.

       

      I'll keep an eye on it, but don't expect any further issues.

      Topic can be closed.


      BR

      Speedylux

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!