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Forum Discussion
SamuelMelle
3 years agoExplorer | Level 3
Drobox client open but won't start (Stuck in a loop)
Hello, I really need your help with this problem I have on Windows 10 ( Build 19044.2130) with Dropbox (Version 159.4.5870)! Since a week, when I start my PC regularly I usually get a massage fro...
- 3 years ago
Hey SamuelMelle, sorry to hear about this.
Could you download and install the latest, stable version of the desktop app from this page and let me know how it goes?
SamuelMelle
Explorer | Level 3
So appearently it works now again. I did not change anything. From one moment to another it just started logging me in and worked again.
Strange! If the issue keeps coming back I will update this thread!
SamuelMelle
3 years agoExplorer | Level 3
So now I'm at the beginning again. It's the same problem like before. Also when it "worked" Dropbox would randomly crash ("quit unexpectedly") every 10 minutes. I really need some help. I also tried to fix the crashing issue with the "Alt + h" in the Profile tab method and it did not help at all.
- Walter3 years agoDropbox Staff
Hey SamuelMelle, sorry to hear about this.
Could you download and install the latest, stable version of the desktop app from this page and let me know how it goes?
- SamuelMelle3 years agoExplorer | Level 3
Hi, I already did that multiple times. With the normal installer, as well as with the offline installer (x64). Nothing fixed the issue. Right now it seems to work again (I changed nothing). Let's just wait and hope for the best. If the problem recures I will reinstall Dropbox with the installer from the link you sent me. I'll keep you updated!
- Walter3 years agoDropbox Staff
I'm glad to hear that it works now SamuelMelle - thanks for keeping me in the loop too.
Let us know if anything else comes up!
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