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Forum Discussion
mpasch
3 years agoExplorer | Level 4
"Couldn't start Dropbox" error after Windows 11 install
After upgrading to windows 11, I cannot start Dropbox. "Couldn't start Dropbox" is the error. I have checked Security software to make sure it is not blocking it (no sign that it is), reinstalled Dr...
- 3 years agoHi mpasch, thanks for bringing this to our attention.
When you reinstalled the Dropbox desktop application, did you perform an advanced re-installation using these steps?
Keep me updated with any details!
Walter
Dropbox Staff
Hey Sahel, sorry to hear about this.
If you've ensured that this is not caused by an antivirus or a firewall on your computer, did you perform an advanced reinstall since you first noticed this error?
Note that if you're on the Basic plan with more than 3 devices connected to your account, you'll need to remove any that might be putting you over your account's limit and install the desktop app anew.
If you've ensured that this is not caused by an antivirus or a firewall on your computer, did you perform an advanced reinstall since you first noticed this error?
Note that if you're on the Basic plan with more than 3 devices connected to your account, you'll need to remove any that might be putting you over your account's limit and install the desktop app anew.
mwaters5
3 years agoExplorer | Level 3
I could not update Dropbox it wouldn't let me install the update. I uninstalled, then rebooted, cleared the regsitry etc... (Basically all your suggestions on your help files) and I still cannot install drop box. I am a premium subscriber and I rely on drop box daily this needs to be resolved ASAP
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