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Forum Discussion
mpasch
3 years agoExplorer | Level 4
"Couldn't start Dropbox" error after Windows 11 install
After upgrading to windows 11, I cannot start Dropbox. "Couldn't start Dropbox" is the error. I have checked Security software to make sure it is not blocking it (no sign that it is), reinstalled Dr...
- 3 years agoHi mpasch, thanks for bringing this to our attention.
When you reinstalled the Dropbox desktop application, did you perform an advanced re-installation using these steps?
Keep me updated with any details!
Jay
3 years agoDropbox Staff
Hi mpasch, thanks for bringing this to our attention.
When you reinstalled the Dropbox desktop application, did you perform an advanced re-installation using these steps?
Keep me updated with any details!
When you reinstalled the Dropbox desktop application, did you perform an advanced re-installation using these steps?
Keep me updated with any details!
- mpasch3 years agoExplorer | Level 4
Yes, I followed this process. It did not solve the problem.
- mpasch3 years agoExplorer | Level 4
Well, in the end, I guess that did do it. With the prior install, there was no indication of security software blocking Dropbox. After the advanced re-installation, it appears that Windows was blocking Dropbox and once I accepted the security prompts, I am in business again.
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