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keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source.

 

Can you all please fix your desktop client software to stop spamming my event logs with these errors?  This issue has dragged on far, far too long already.  Either stop emitting these errors, or fix the underlying problem.

 

Thank you.

Desktop
Setting up the apps
Windows
  • Crowulf's avatar
    Crowulf
    New member | Level 2
    3 months ago

    I was wondering what was crashing my PC, so I checked the Event Manager. Every single crash was preceded by 6 to 12 instances of error messages regarding DbxSvc, Error 281, CertFindCertificateInStore failed with: (-2146885628).

    Having read the thread now, the solution seems simple: If this asks for a certificate that just isn't there, it should stop asking for it.

    I find it funny that support claims that its fundamentally not a big problem, when my PC is crashed by this error about once per hour. Must be nice not having work on your PC thats not important enough to lose it.

    Can you please fix it?

    • VisualTwo's avatar
      VisualTwo
      New member | Level 2
      2 months ago

      I cannot believe how long it takes an experienced developer team to solve such a silly, easy issue.

      And they provide the most important reasons for not paying for the service, in instance lack of trust and ability.

      • DBX_Pedro's avatar
        DBX_Pedro
        Icon for Community Manager rankCommunity Manager
        2 months ago

        Hi everybody,

         

        Thank you all for your patience, we completely understand the frustration due to how long this issue is taking.

         

        This is being looked at into by our team.

         

        We'll keep you updated as soon as we have more information to share. 

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