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Forum Discussion
keithfkelly
4 years agoHelpful | Level 6
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Jay
Dropbox Staff
Hi keithfkelly, thanks for messaging the Community!
Have you tried an advanced reinstallation of the Dropbox desktop application to see if this helps?
Make sure to do this if you're not on a Dropbox Basic plan with more than 3 devices connected.
Keep me updated with any progress!
Have you tried an advanced reinstallation of the Dropbox desktop application to see if this helps?
Make sure to do this if you're not on a Dropbox Basic plan with more than 3 devices connected.
Keep me updated with any progress!
keithfkelly
4 years agoHelpful | Level 6
But I am using a Dropbox Basic plan on more than 3 devices. Does that mean I should not follow your instructions?
- Jay4 years agoDropbox StaffIf you attempt these steps, then it means you won't be able to sign into the Dropbox desktop application again on that device, since you're over the 3 device limit for Basic accounts.
We appreciate the feedback about the event viewer logs and have noted this on our system.- keithfkelly4 years agoHelpful | Level 6
That sucks. I just chose to let my 2TB subscription downgrade back to Basic because I don't use or need anywhere near that much space. I see that's a common complaint/request in your community forums here, so perhaps your business strategists should get a clue and start offering a lower-storage, lower-cost paid tier for the millions of users like me.
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