We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Can't open the Dropbox desktop application on Mac OS 13.4
Upgrade my Macbook Pro from 2018 to a new 2023 Macbook Pro M2. Installed the latest version of DB,, and the app crashes after a few minutes. However, I installed an older Intel version and it r,uns w...
- Hi everyone,Thank you for reaching out to us about this. We have identified an issue with the Dropbox desktop application alpha build that was released on June 15th, which caused the client to fail to load correctly on start-up. Our team have now resolved this issue.If you have noticed that your Dropbox application has stopped running as intended, please visit dropbox.com/install to install the latest version. If you are on the latest version, please restart your device.Please note it is not necessary to turn off early releases for this fix as previously mentioned in this thread. If you have turned off early releases and would like to continue receiving early releases, please follow these steps.We apologize for the disruption this caused your workflows. If you have questions or concerns, please let us know.Thank you.
Emma
Community Manager
Community ManagerHi everyone,
Thank you for reaching out to us about this. We have identified an issue with the Dropbox desktop application alpha build that was released on June 15th, which caused the client to fail to load correctly on start-up. Our team have now resolved this issue.
If you have noticed that your Dropbox application has stopped running as intended, please visit dropbox.com/install to install the latest version. If you are on the latest version, please restart your device.
Please note it is not necessary to turn off early releases for this fix as previously mentioned in this thread. If you have turned off early releases and would like to continue receiving early releases, please follow these steps.
We apologize for the disruption this caused your workflows. If you have questions or concerns, please let us know.
Thank you.
Is this still an issue for anyone. Luckily, it seems I missed the previous time it happened, but last night today I am experiencing the same issue as everyone else.
Tried reinstalling Dropbox app, but it won't even start.
- Hannah
Dropbox Staff
Hey,
I'm having the same issue as described above. I'v tried uninstalling and reinstalling multiple times but every time, the app starts, begins a sync and then closes unexpectedly. I've tried downloading via both Chrome and Safari but having no luck...
