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Forum Discussion

meerkat's avatar
meerkat
New member | Level 2
4 years ago

Can't open preference on Dropbox windows app

I am not able to open the actual Dropbox app on my Windows 10 machine. As I gather, the only way to do it is by clicking on the system tray icon. The problem is that the system tray icon doesn't prom...
Desktop
Setting up the apps
Windows
  • Rich's avatar
    Rich
    4 years ago
    meerkat wrote:

    The problem is that the system tray icon doesn't prompt with any menu of any sort on being clicked.

    Try a CTRL-left click to open the legacy menu. If that works, you might consider exiting the app and restarting it.

johnsunruh's avatar
johnsunruh
Explorer | Level 4
3 years ago

Using Windows 11, I modified the registry and then Dropbox opened normally from the tray icon.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run

I modified the data  "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup by removing /systemstartup, then rebooted. Dropbox worked normally after that.

  • Henry85's avatar
    Henry85
    Explorer | Level 4
    3 years ago
    Interesting, and thank you.
    I have not yet made the transition to Windows 11, and I’m holding off for a while.
    Is there any reason why this might not work for Windows 10 if I can identify the same key?
    Thx

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