We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

01SK1975's avatar
01SK1975
Explorer | Level 3
7 months ago

Can't install Dropbox on Win 11 Pro - "download failed" error

After reinstalling my computer, same hard- and software, I can't install Dropbox. Tried all solitions, automatic and manual, without firewall, etc., to no avail.   Says it confirms the download...
Desktop
Error Messages
Install
Windows
  • TWOcvfan's avatar
    TWOcvfan
    3 months ago

    I had the same problem and using the offline installer worked 👍

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hi there, 01SK1975, thanks for bringing this to our attention.

 

Have you tried installing the app using the offline installer, to see if that helps?

 

Keep me posted.

01SK1975's avatar
01SK1975
Explorer | Level 3
7 months ago

Yes, with same error.

 

"Confirmation that the downloaded file failed" ... probable it didn't download properly. The installationfile does so though.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!