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Gajjar_Dharm's avatar
Gajjar_Dharm
Helpful | Level 5
5 years ago

Cant allow full dropbox site from firewall

I am using a plugin in firefox (https://addons.mozilla.org/en-US/firefox/addon/block-website/?src=featured) i have allowed all this sites. dropbox.com .dropbox dropboxstatic.com Dropbox.app   ...
Desktop
Setting up the apps
Web
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Hello Gajjar_Dharm, thanks for reaching out to us here!

 

From the last screenshot that you added there, it looks like you might have set up a "block" rule rather than to allow those domains. The first option is showing "Block a new hostname".

 

Could this be the reason that the website is blocked?

 

Otherwise, when you try visit the website as shown in the second screenshot, can you try entering the password prompted in the bottom left of the page to unlock the site?

 

Let me know how it goes!

Gajjar_Dharm's avatar
Gajjar_Dharm
Helpful | Level 5
5 years ago

Sorry for sending the wrong screenshot .  its the screenshot in which i can access all other websites.   by default i am using this add on in reverse mode.   so which domains i allow .  i can only visit that websites.  my apology. 

for entering the password when i enter the password i can access the website.  but i am planning to deploy this setting in my team,  so they wont have password.    as you can see in the image i have some websites and they are working preety fine without passwords.  
i need to do same for dropbox.com  .......hope i have managed to explain it in the right way..

  • Gajjar_Dharm's avatar
    Gajjar_Dharm
    Helpful | Level 5
    5 years ago

    Replying to say thank you for all your support.
    as your white peper at https://help.dropbox.com/accounts-billing/security/official-domains..

    i have allowed www.dropbox.com and bingo. its done.    previusly i was unblocking as my add-on was telling me to do.  In other webpages i dont need to add www or anything in front of the website.   
    but for dropbox i was needed to add full www.dropbox.com and it works.   thank once again for taking time to help.

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Thanks for getting back to me here Gajjar_Dharm!

       

      I'm glad to hear that adding the www.dropbox.com domain did the trick for you, thanks for taking the time to us know here what resolved this issue for you.

       

      I'm sure that this info will be helpful to anyone else who might be having a similar issue.

       

      If there's anything else that I can help with, please don't hesitate to get back to me here. I'd be more than happy to help out. :grin:

       

      Hope you enjoy the rest of your week!

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