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Forum Discussion
Cannot open Dropbox website through Linux client
Similarly to the issue described here, on a fresh Ubuntu 20.04 with the dropbox client recently installed, by the time I press the button on the app to say "Open the Dropbox site", the browser opens a new window with a local file in the url starting with tmp which can't resolve in a proper site.
The issue happens in both Firefox and Chromium.
How can this be solved?
Uninstalling the snap version (sudo snap remove firefox) and installing the traditional version via `sudo apt-get install firefox` resolved the problem.
The xdg-mime query default text/html now returns the expected firefox.desktop which you Здравко initially flagged as suspicious.
What a pain 🙂
- Megan
Dropbox Staff
Hey andreamoro, I'd be happy to help with that!
Do you get this error with a specific file type or no?
Could you send me a screenshot of what you see when trying to open on the website, so I can have a clear visual?
Thank you!I'm not on that computer now, but it is a URL not found. Since the URL requested is starting with tmp:// or file:///tmp/ and the browser doesn't know hot to resolve that URL, the error shows up.
I did try to change the browser into Chromium (default is Firefox) without luck. Don't have temp files restrictions as far as I can tell, but it mostly depends on where this tmp file is being created.
I guess that somewhere in the installation process the mime-type if any, or the path resolution has not been created?
No, as I said, I'm just pressing the globe button from the dropbox icon tray. But, even if I right click on the contextual-menu View on dropbox, the result is the same, no matter which file I try to open.
See below a screenshot from Firefox
and one using Chromium which I temporarily reverted as default browser (btw, until quitting, the app continues to read the previous browser as the default).
Tmp folder settings are 1777, so I don't see why DropBox should not be able to create the temporary file (as per the previous answer).
Perhaps this is the problem? Since my logged in user is the only one able to remove file I create, it might be that DropBox is trying to create files with my logged in account, but remove with its own process name?
- MeganHi andreamoro, thanks for all the additional info!
It seems your issue is similar to the one mentioned in this thread.
Want to take a look at what has been also mentioned there?
