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Forum Discussion
andreamoro
4 years agoHelpful | Level 6
Cannot open Dropbox website through Linux client
Similarly to the issue described here, on a fresh Ubuntu 20.04 with the dropbox client recently installed, by the time I press the button on the app to say "Open the Dropbox site", the browser opens ...
- 3 years ago
Uninstalling the snap version (sudo snap remove firefox) and installing the traditional version via `sudo apt-get install firefox` resolved the problem.
The xdg-mime query default text/html now returns the expected firefox.desktop which you Здравко initially flagged as suspicious.
What a pain 🙂
Megan
Dropbox Staff
Hey andreamoro, I'd be happy to help with that!
Do you get this error with a specific file type or no?
Could you send me a screenshot of what you see when trying to open on the website, so I can have a clear visual?
Thank you!
Do you get this error with a specific file type or no?
Could you send me a screenshot of what you see when trying to open on the website, so I can have a clear visual?
Thank you!
andreamoro
4 years agoHelpful | Level 6
I'm not on that computer now, but it is a URL not found. Since the URL requested is starting with tmp:// or file:///tmp/ and the browser doesn't know hot to resolve that URL, the error shows up.
I did try to change the browser into Chromium (default is Firefox) without luck. Don't have temp files restrictions as far as I can tell, but it mostly depends on where this tmp file is being created.
I guess that somewhere in the installation process the mime-type if any, or the path resolution has not been created?
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