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Forum Discussion
Cannot find Dropbox preferences to set up selective search
Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my...
PierreL1 wrote:
There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.
You're clicking the Dropbox icon on your Desktop or from the Start menu. You need to click the icon in your system tray/notification area.
Rich
Super User II
Super User II
PierreL1 wrote:
There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.
You're clicking the Dropbox icon on your Desktop or from the Start menu. You need to click the icon in your system tray/notification area.
Thank you!
Next problem is that I am unable to select any folders in the selective sync options. My cursor has no effect on anything on that screen. I cannot select or unselect anything. Everything else on my PC works fine btw.
- Megan
Dropbox Staff
Hey PierreL1, how are you today?
What is the app's syncing status at the moment? Can you also send me a couple of screenshots of what you described above, in regards to your Selective sync settings?
Thanks a bunch!
I am having the same problem. The Dropbox app from the system try does no have the usual tabs that would allow me to select/unselect folders for syncing. Oddly, on my other laptop the Dropbox app still functions as normal.
Just an update: The selective sync controls briefly reappeared in my Dropbox app (which I access through the system tray)... an hour later it's gone again. Crazy!
Next time I can get the app to open with controls I will never close it.
