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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.

I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.

  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

  • juan34's avatar
    juan34
    New member | Level 2

    Tengo exactamente el mismo problema.

    He reinstalado varias veces la aplicacion, en el pc de sobremesa no funciona, pero en los portatiles conectados a la misma red por wifi no da problemas, y tiene las misma versión.

    Nunca habia tenido este problema despues de años utilizando esta aplicación

  • Jan28's avatar
    Jan28
    New member | Level 2

    Hello, I need help with mistake in syncing - dropbox stopped syncing and shows me "Can´t establish secure internet connection" and some files doesn´t have any icon, nor red x. I tried everythig what Dropbox robot recommended. Do you have some advice?

  • Abacha05's avatar
    Abacha05
    Explorer | Level 3
    After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
    I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing was found. I am using Eset Anti-Virus Software. So far I have spent all day trying to resolve an issue that I did not have a week ago.

    What further actions do you recommend?



    • Betty_boop45's avatar
      Betty_boop45
      Explorer | Level 4

      Go back to Page 23 - Walter has posted a 'how to' which works!

  • Nstrike's avatar
    Nstrike
    New member | Level 2

    Hey Guys i got One Problem. My Desktop app shows me that "Cant Establish a Secure Connection". But Online the Dropbox In Browser is Working Normal. its like 2 Days 

  • mahdigashteh's avatar
    mahdigashteh
    New member | Level 2

    I have ESET Antivirus, I disabled this antivirus but still my dropbox doesn't work and sync.

    please tell me what should i do. i need my dropbox.

  • Marco 's avatar
    Marco
    New member | Level 2

    Hello, since yesterday afternoon I have not been able to access the dropbox desktop application. On three different computers it says "unable to establish a secure connection" but it is not a computer problem. I can access dropbox web.
    I don't know what to do, I think it's a dropbox account problem. I have WIN7

    Thank you

    Marco

  • MaxN68's avatar
    MaxN68
    Explorer | Level 4

    Ho lo stesso problema, con la stessa versione ed Eset.

    Ho disattivato tutto, reinstallato Dropbox, ma nulla risolve il problema.

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